Last Updated: October 2023

At Innisfree Store, we believe that luxury skincare should be accessible to all beauty enthusiasts worldwide, and we are committed to protecting your privacy with the same care we put into curating our premium products. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website ladiesproductsales.com.

1. Information We Collect

We collect information that you provide directly to us, as well as automatically through your use of our website:

  • Personal Information: When you make a purchase, create an account, or contact our customer care team, we collect information such as your name, email address, shipping address, billing address, and payment details (processed securely through our payment gateways).
  • Transaction Information: Details about the products you purchase, payment method (Visa, MasterCard, JCB, PayPal), and transaction history.
  • Technical and Usage Data: We automatically collect information about your device, IP address, browser type, and how you interact with our website (e.g., pages visited, time spent) through cookies and similar tracking technologies.
  • Communication Data: Records of your communications with us, including any inquiries sent to [email protected].

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders for our luxury skincare products, including serums, moisturizers, and exclusive collections like Codibook Delight.
  • To provide customer support and respond to your inquiries.
  • To improve our website, product offerings, and your overall shopping experience.
  • To send you promotional communications (only with your consent) about new products, special offers, and beauty tips that match your interests.
  • To prevent fraud and enhance the security of our payment systems, using advanced encryption technologies.
  • To comply with legal obligations and enforce our terms and conditions.

3. Sharing and Disclosure of Information

We value your trust and do not sell your personal information to third parties. We may share your information in the following limited circumstances:

  • Service Providers: We share information with trusted third-party vendors who assist us in operating our website, processing payments (e.g., PayPal, credit card processors), shipping orders, and conducting marketing activities. These partners are contractually bound to protect your data.
  • Legal Compliance: We may disclose information if required by law, such as to comply with a subpoena or similar legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Data Storage and Security

Your privacy and data security are paramount to us. We implement appropriate technical and organizational measures to protect your personal information:

  • Secure Storage: Data is stored on secure servers located in the United States and other regions where our service providers operate. We retain your information only for as long as necessary to fulfill the purposes outlined in this policy.
  • Encryption: We use industry-standard SSL encryption to protect your data during transmission, especially for payment transactions.
  • Access Controls: Access to your personal information is restricted to authorized personnel who need it to perform their job functions.

While we strive to protect your data, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and protect your account information.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access and Correction: You can access and update your personal information by logging into your account on our website.
  • Data Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.
  • Marketing Communications: You can opt-out of promotional emails at any time by clicking the “unsubscribe” link in any email or contacting us directly.
  • Cookie Controls: You can manage your cookie preferences through your browser settings (see Section 6 for details).

To exercise your rights, please contact us at [email protected]. We will respond to your request in accordance with applicable laws.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site.

  • Types of Cookies: We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).
  • Purposes: Cookies help us remember items in your shopping cart, recognize you when you return to our site, and provide relevant product recommendations based on your browsing history (e.g., if you frequently explore our Serums or Eye Care categories).
  • Third-Party Cookies: We may allow third parties, such as analytics providers, to use cookies on our site to help us understand customer behavior and improve our services.

You can control cookie settings through your browser. Note that disabling cookies may affect the functionality of our website, such as the ability to complete a purchase.

7. International Data Transfers

As a global brand serving customers worldwide (excluding Asia and certain remote areas), we may transfer and process your personal information in countries outside your residence, including the United States. We ensure that such transfers are protected by appropriate safeguards, such as standard contractual clauses, to comply with data protection laws.

8. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with their data, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised “Last Updated” date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our customer care team at:

Innisfree Store
Email: [email protected]
Address: 7030 Cotton Blossom Lane, Montgomery, US 36117

Thank you for trusting Innisfree Store with your luxury skincare needs. We are committed to bringing you premium products with a secure and seamless experience.